Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
For any inquiries please create an issue within one of the below categories.
Feature Requests
Do you wish any new feature? Describe your need here
Required fields are marked with an asterisk*
{"xsrfToken":"f354a9fd64487fae54c654ea8f6f0d3aa0068a28_lout","branding":{"id":"10","key":"jss","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/10","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/10/13"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Wilkommen im Kundenportal","sharedPortalName":"Kundenportal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"helpCenterTitle":"Wilkommen im Kundenportal","sharedPortalName":"Kundenportal","localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#8f8f8f","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"jss","projectId":14900,"serviceDeskId":10,"name":"Support","description":"<p>For any inquiries please create an issue within one of the below categories.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","reqTypes":[{"id":"108","name":"Feature Requests","descriptionHtml":"","callToAction":"Feature Requests","introHtml":"<p>Do you wish any new feature? Describe your need here</p>","icon":18395,"iconUrl":"https://intes.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/18395","groups":[16],"key":""},{"id":"87","name":"Product-Related Questions","descriptionHtml":"<p><a href=\"http://help.jamatu.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Check out our user manual</a></p>","callToAction":"Product-Related Questions","introHtml":"<p>For \"How-to\" questions or other things you need help.</p>","icon":16527,"iconUrl":"https://intes.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16527","groups":[16],"key":""},{"id":"76","name":"Report an Issue","descriptionHtml":"","callToAction":"Report an Issue","introHtml":"<p>Is something broken? Let us know</p>","icon":16538,"iconUrl":"https://intes.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16538","groups":[16],"key":""},{"id":"110","name":"Dev Feedback","descriptionHtml":"","callToAction":"Dev Feedback","introHtml":"<p>Dev Feedback</p>","icon":18327,"iconUrl":"https://intes.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/18327","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[108,87,76]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JAMS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlN2ZiNTYyMy1mNmVhLTRkZTktOGQ1NC04YjM2MTM4YzdhNjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTE0OTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzEyMzA2OTEsIm5iZiI6MTc3MTIyOTQ5MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.uoIr6YAZlK75szSad0dFmSw_HPFB-MooEw_O6TPmxew","targetCollection":"upload-project-14900","endpointUrl":"https://api.media.atlassian.com","clientId":"e7fb5623-f6ea-4de9-8d54-8b36138c7a63","tokenDurationInMins":20}},"reqCreate":{"id":108,"projectId":14900,"issueType":{"id":"2","name":"New Feature"},"form":{"name":"Feature Requests","descriptionHtml":"","callToAction":"Feature Requests","intro":"<p>Do you wish any new feature? Describe your need here</p>","instructions":"","icon":18395,"iconUrl":"https://intes.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/18395","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Topic","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/10/create/108","requestValidateBaseUrl":"/servicedesk/customer/portal/10/validate/108","calendarParams":{"firstDay":0,"date":"2026-02-16T08:11:31+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlN2ZiNTYyMy1mNmVhLTRkZTktOGQ1NC04YjM2MTM4YzdhNjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTE0OTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzEyMzA2OTEsIm5iZiI6MTc3MTIyOTQ5MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.uoIr6YAZlK75szSad0dFmSw_HPFB-MooEw_O6TPmxew","targetCollection":"upload-project-14900","endpointUrl":"https://api.media.atlassian.com","clientId":"e7fb5623-f6ea-4de9-8d54-8b36138c7a63","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}